Download Shop Support Request 403 or 404 errors & Download Access for Purchases

[AKoSM]

Please request support by responding here with a reply…

Make sure that you check the private message box if you are including personal information…

also check the box for Notify me of follow-up replies via email So you will receive email regarding any updates.

Please Describe issue in detail.

thanks

[June Starkey]

This reply has been marked as private.

[AKoSM]

Hi June,
We are still working on it and i will get back to you as soon as we have resolved issue. As always we promise to make this right…. Also thank you for filling out the reply here it should make support a lot smoother…. We definitely are experiencing some growing pains… Both a blessing and a curse.

in gratitude,
Arthur
Webmaster

[Robin Dunham]

Hi – I still am having trouble downloading the YTT manual and have been corresponding with your support team. Arthur asked me to submit this ticket so they can help me, so I followed the link and am submitting this now. Below is the text of the email you sent to me.
Thanks,
Robin

Hi Robin,

We are still experiencing problem with download shop currently and everyone is affected. We are working on this with all our resources and we are sorry for the inconvenience.

Please fill out ticket on our new support forum so we can help you as soon as there is a solution.. thanks for your patience.

Download Shop Support Request 403 or 404 errors & Download Access for Purchases

Also check the box for “Notify me of follow-up replies via email” so you will receive notification of all updates.

Arthur

[AKoSM]

Thank you Robin,

We are hoping to have this fixed in the next few days. Thank you for your patience. Also if you need to leave private info just click
Set as private reply just below before submitting reply or topic.

in Gratitude,
Arthur

[gayle simon]

This reply has been marked as private.

[Stephanie Kerman-small]

I am trying to download the training manual but mt computer will not allow it because of a virus. Do you have any suggestions?

Thanks for your help,
Stephanie Kerman-Small
1-815-347-6117
Kirksmall@att.net

[AKoSM]

Stephanie have you been able to download? if not please let me know….

[Winifred Wilson]

Hi!

My links to download the KC Self Trust workshop and SBYC intensive has expired. Can you please help?

xoWinifred

[Sriram Subramaniam]

Hello,

I purchased the ojai crib collection. I downloaded the Crib Talk Video 2012 and started watching. The audio and video are out of sync. Is there any way to fix that?

Thanks,

— Sriram

[AKoSM]

Hi Sriram,
what player are you using to play. Please try the open source player VLC and report back… you can download for free from here
http://www.videolan.org/vlc/

[Sriram Subramaniam]

Hello,
I purchased the Yellow Springs videos. I successfully downloaded the Friday and the two Saturday talks. But when I try to download the Sunday talk, I get the message, “Sorry but your download link has expired.”

Thanks,
— Sriram

[AKoSM]

This reply has been marked as private.

[Tamara Lau]

This reply has been marked as private.

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